Thank you for choosing AsterSIPVox by Asternic Corp. We strive to provide a high-quality service that meets your needs. However, we understand that sometimes things may not work out as planned. Please review our refund policy below to understand your options.

1. Subscription Fees

Monthly Subscriptions: Our service is billed on a monthly basis. If you cancel your subscription, you will not be charged for the following month, but no refunds will be issued for the current billing cycle.

Renewals: Subscriptions automatically renew each month unless canceled before the renewal date. Refunds are not provided for automatic renewals if the cancellation request is made after the renewal has been processed.

2. Eligibility for Refunds

Refunds may be considered under the following circumstances:

• Service Downtime: If our service experiences significant downtime (more than 24 consecutive hours) and we are unable to resolve the issue, you may request a partial or full refund for the affected billing period.
• Duplicate Charges: If you are accidentally charged twice for the same service, we will refund the duplicate charge upon verification.
• Cancellation During Trial Period: If you cancel during a free trial period, you will not be charged. No refund is necessary as no payment has been processed.

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

• Change of Mind: If you decide the service is no longer suitable for your needs after the subscription has started.
• Underutilization: If you did not use the service sufficiently during the billing period.
• Violation of Terms of Service: If your account is suspended or terminated due to a violation of our Terms of Service.

4. How to Request a Refund

To request a refund, please contact our support team at support@asternic.net within 7 days of the charge. Include the following details:

• Your account information (email address or account ID).
• The reason for your refund request.
• Any relevant documentation or evidence to support your claim.

We will review your request and respond within 5 business days.

5. Refund Processing

Approved refunds will be processed within 10 business days and credited to the original payment method used. Refunds may take additional time to appear in your account, depending on your payment provider.

6. Changes to This Policy

We reserve the right to update or modify this refund policy at any time. Any changes will be posted on our website, and your continued use of the service constitutes acceptance of the updated policy.

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If you have any questions about this refund policy, please contact us at support@asternic.net or visit our Help Center at www.asternic.net/help.

Thank you for being a valued customer of Asternic Corp.

Asternic Corp ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services, including AsterSIPVox. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Such as your name, email address, phone number, and billing information when you register for an account, subscribe to our services, or contact us for support.
• Usage Data: Information about how you interact with our services, including IP addresses, browser type, pages visited, and the dates and times of access.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services.
• To communicate with you, including sending service-related announcements and responding to your inquiries.
• To personalize your experience and provide tailored content and recommendations.
• To monitor and analyze usage trends and preferences to improve our services.
• To detect, prevent, and address technical issues or fraudulent activities.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who assist us in providing and improving our services, such as payment processors and analytics providers.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement a variety of security measures to protect your personal information, including encryption, access controls, and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct or update inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You can opt out of receiving promotional communications from us at any time.

To exercise these rights, please contact us at support@asternic.net.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date below. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@asternic.net

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Last Updated: Tuesday, March 11, 2025

1. Introduction

By accessing or using the services provided by Asternic Corp ("we," "our," "us"), including AsterSIPVox, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms of Service. You are responsible for ensuring that your use of our services complies with all applicable laws and regulations. Prohibited activities include, but are not limited to:

• Violating any local, state, national, or international law.
• Engaging in fraudulent, abusive, or illegal activities.
• Attempting to disrupt or interfere with the security or functionality of our services.

3. Account Registration

To access certain features of our services, you may be required to register for an account. You agree to provide accurate and complete information during the registration process and to keep your account credentials secure. You are responsible for all activities that occur under your account.

4. Intellectual Property

All content, trademarks, and data on our website and services, including but not limited to software, databases, text, graphics, logos, and icons, are the property of Asternic Corp or its licensors and are protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

5. Payment and Billing

If you subscribe to a paid service, you agree to pay all applicable fees as described on our website. Payments are non-refundable unless otherwise stated in our Refund Policy. We reserve the right to change our pricing and billing terms at any time, with notice provided to you.

6. Limitation of Liability

Asternic Corp shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services, including but not limited to loss of profits, data, or business opportunities. Our total liability to you for any claims arising from these terms or your use of our services shall not exceed the amount you paid to us in the last 12 months.

7. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for any reason, including but not limited to a violation of these Terms of Service. Upon termination, your right to use our services will immediately cease.

8. Changes to These Terms

We may update these Terms of Service from time to time. We will notify you of any changes by posting the new Terms of Service on this page and updating the "Last Updated" date below. Your continued use of our services after any changes constitutes your acceptance of the updated terms.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in [Insert Jurisdiction].

10. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

Email: support@asternic.net

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Last Updated: Tuesday, March 11, 2025